Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Pak Mail owners cannot get ahold of UPS rep.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 429671" data-attributes="member: 12570"><p>Steve, welcome back.</p><p> </p><p>Your customer should try to resolve this at the lowest level possible so I would have them start with your center manager. It sounds like he has good business sense since he is the one who told you to continue to make the P/U.</p><p> </p><p>If this doesn't resolve the issue, call the PCA hotline (sorry, I don't have that number but you should be able to get if from you center team.) This is a team that works with preferred customers and is much more effective than simply calling the toll free.</p><p> </p><p>If both of these fail I would go to your district next, and then the division and then Atlanta.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 429671, member: 12570"] Steve, welcome back. Your customer should try to resolve this at the lowest level possible so I would have them start with your center manager. It sounds like he has good business sense since he is the one who told you to continue to make the P/U. If this doesn't resolve the issue, call the PCA hotline (sorry, I don't have that number but you should be able to get if from you center team.) This is a team that works with preferred customers and is much more effective than simply calling the toll free. If both of these fail I would go to your district next, and then the division and then Atlanta. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Pak Mail owners cannot get ahold of UPS rep.
Top