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Brown Cafe UPS Forum
UPS Discussions
policy on reporting a road call
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<blockquote data-quote="Alexcross774" data-source="post: 1557766" data-attributes="member: 41329"><p>The definition of a Breakdown is stated clearly on the I-gate. In the case of a Center swapping out a car, that is not a breakdown. But if any Automotive personnel are dispatched, or a outside vendor, then it is a breakdown. I am sure that there are people who don't report them as they should. Just like anything else, it can be frustrating if you are doing it right when other people aren't. My opinion, people that hide them, or code them incorrectly to make it look better are asking for trouble.</p></blockquote><p></p>
[QUOTE="Alexcross774, post: 1557766, member: 41329"] The definition of a Breakdown is stated clearly on the I-gate. In the case of a Center swapping out a car, that is not a breakdown. But if any Automotive personnel are dispatched, or a outside vendor, then it is a breakdown. I am sure that there are people who don't report them as they should. Just like anything else, it can be frustrating if you are doing it right when other people aren't. My opinion, people that hide them, or code them incorrectly to make it look better are asking for trouble. [/QUOTE]
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policy on reporting a road call
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