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QA lady is useless
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<blockquote data-quote="CJinx" data-source="post: 925834" data-attributes="member: 37078"><p>My best advice as a QA clerk myself is to put details next to the service cross; street number doesn't exist, not posted, no such road, etc. Try calling the phone numbers on the box, even if it's out of state; it could be their cell phone. I know a lot of drivers/isps in my station insist that "this is your job, not mine" but that is what the csi bonus is for. I get many calls daily from drivers on the road that need me to look something up or find a phone number for them, and those drivers are the ones that consistently have better service than the previously mentioned.</p></blockquote><p></p>
[QUOTE="CJinx, post: 925834, member: 37078"] My best advice as a QA clerk myself is to put details next to the service cross; street number doesn't exist, not posted, no such road, etc. Try calling the phone numbers on the box, even if it's out of state; it could be their cell phone. I know a lot of drivers/isps in my station insist that "this is your job, not mine" but that is what the csi bonus is for. I get many calls daily from drivers on the road that need me to look something up or find a phone number for them, and those drivers are the ones that consistently have better service than the previously mentioned. [/QUOTE]
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