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Service Quality, where are we heading?
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<blockquote data-quote="Brown Circus" data-source="post: 5686029" data-attributes="member: 79159"><p>You guys are blaming drivers of different generations but the truth of the matter is that as soon as the company went public with its stock the company became a giant numbers machine and all of it’s employees, both management and bargaining, became “costs”.</p></blockquote><p></p>
[QUOTE="Brown Circus, post: 5686029, member: 79159"] You guys are blaming drivers of different generations but the truth of the matter is that as soon as the company went public with its stock the company became a giant numbers machine and all of it’s employees, both management and bargaining, became “costs”. [/QUOTE]
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Service Quality, where are we heading?
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