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<blockquote data-quote="59 Dano" data-source="post: 2165393" data-attributes="member: 23516"><p>I've only heard of that once. A manager was just horrible. Knew how to run things well but completely incapable of dealing with people in a tactful and professional way. Mishandled any and all performance issues. For instance, she issued a warning letter to a courier for backing up to the belt with his bulkhead door open during his pre-trip. Issued a performance reminder to an ace courier who misdelivered a package and retrieved it in time to redeliver to the proper address without it being RDL. Just handling things stupidly.</p><p></p><p>Anyhow, she was crucified when the SFA rolled around. When an SFA is bad enough, an HR rep from Memphis shows up on a Saturday and meets with everyone at a hotel (that's how it was handled in the 3 SFA bloodbaths that I've witnessed) to see WTF is going on. Everyone told their horror stories and the manager was sent to warm and fuzzies school and was informed that she would be resurveyed a few months thereafter. She was crying during a meeting shortly before her SFA sequel, and for good reason. She was the same witch that she'd always been and managed to score worse on the resurvey.</p><p></p><p>It wasn't long before she was yanked out of that location and sent to another. That's what I don't get about people like her and the manager you're referring to. The SFA questions that related directly to ops managers have very little to do with ability and almost everything to do with how well they treat people. It's easy stuff.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 2165393, member: 23516"] I've only heard of that once. A manager was just horrible. Knew how to run things well but completely incapable of dealing with people in a tactful and professional way. Mishandled any and all performance issues. For instance, she issued a warning letter to a courier for backing up to the belt with his bulkhead door open during his pre-trip. Issued a performance reminder to an ace courier who misdelivered a package and retrieved it in time to redeliver to the proper address without it being RDL. Just handling things stupidly. Anyhow, she was crucified when the SFA rolled around. When an SFA is bad enough, an HR rep from Memphis shows up on a Saturday and meets with everyone at a hotel (that's how it was handled in the 3 SFA bloodbaths that I've witnessed) to see WTF is going on. Everyone told their horror stories and the manager was sent to warm and fuzzies school and was informed that she would be resurveyed a few months thereafter. She was crying during a meeting shortly before her SFA sequel, and for good reason. She was the same witch that she'd always been and managed to score worse on the resurvey. It wasn't long before she was yanked out of that location and sent to another. That's what I don't get about people like her and the manager you're referring to. The SFA questions that related directly to ops managers have very little to do with ability and almost everything to do with how well they treat people. It's easy stuff. [/QUOTE]
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