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SFA Results Are In - Epic Fail
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<blockquote data-quote="hypo hanna" data-source="post: 1334374" data-attributes="member: 42600"><p>I recognize that a number of our employees’ issues – and the SFA categories where our results need the most improvement -- are not within the direct control of frontline managers. Issues like pay, benefits, allocation of resources, rules and procedures <strong>(basically, everything except the cleanliness of the bathrooms)</strong> and the overall pace of change in our company must be worked on by the senior leadership of the company for improvements to be realized. You have my commitment that work will be done....</p><p><strong>Extra work will be required of the ops mgrs and they had better get some positive results... Or else.</strong></p><p><strong></strong></p></blockquote><p></p>
[QUOTE="hypo hanna, post: 1334374, member: 42600"] I recognize that a number of our employees’ issues – and the SFA categories where our results need the most improvement -- are not within the direct control of frontline managers. Issues like pay, benefits, allocation of resources, rules and procedures [B](basically, everything except the cleanliness of the bathrooms)[/B] and the overall pace of change in our company must be worked on by the senior leadership of the company for improvements to be realized. You have my commitment that work will be done.... [B]Extra work will be required of the ops mgrs and they had better get some positive results... Or else. [/B] [/QUOTE]
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