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<blockquote data-quote="59 Dano" data-source="post: 1038528" data-attributes="member: 23516"><p>Some PUP close times can be extended and some can't. I don't remember all of the details, but one was that a close time can't be changed less than 45 minutes before the close. Another was that it couldn't be changed if it was a 3rd party or call center PUP but I don't know for sure. I don't have the job aid handy. Following the book to get close times changed was never an issue in the areas I've worked. Getting early closes (like the WM one you mentioned) changed was easy. My dispatchers were pretty easy to work with.</p><p></p><p>If you're in tight with your PUP customers, there are plenty of off the record ways to work around close time issues if the dispatchers won't help.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 1038528, member: 23516"] Some PUP close times can be extended and some can't. I don't remember all of the details, but one was that a close time can't be changed less than 45 minutes before the close. Another was that it couldn't be changed if it was a 3rd party or call center PUP but I don't know for sure. I don't have the job aid handy. Following the book to get close times changed was never an issue in the areas I've worked. Getting early closes (like the WM one you mentioned) changed was easy. My dispatchers were pretty easy to work with. If you're in tight with your PUP customers, there are plenty of off the record ways to work around close time issues if the dispatchers won't help. [/QUOTE]
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