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<blockquote data-quote="bluehdmc" data-source="post: 825701" data-attributes="member: 18471"><p>Don't know if this will help, sometimes I've found when dealing with customer service reps from India, Pakistan, Phillipines, where ever. I ask to speak to a supervisor, the CS reps basically seem to be reading from a script. If it ain't on the script, they can't help. I have them tell me, "You don't need a supervisor do handle this."</p><p>I spent a day going round and round with a satellite radio call center once. Guess who doesn't have sat radio anymore. I've had similar problems with other places, tried hanging up and calling again, once actually got a cs rep in North Dakota! </p><p>I was actually able to explain my problem to her, (since she understood american english), and was able to get the problem resolved. </p><p>Good Luck!</p></blockquote><p></p>
[QUOTE="bluehdmc, post: 825701, member: 18471"] Don't know if this will help, sometimes I've found when dealing with customer service reps from India, Pakistan, Phillipines, where ever. I ask to speak to a supervisor, the CS reps basically seem to be reading from a script. If it ain't on the script, they can't help. I have them tell me, "You don't need a supervisor do handle this." I spent a day going round and round with a satellite radio call center once. Guess who doesn't have sat radio anymore. I've had similar problems with other places, tried hanging up and calling again, once actually got a cs rep in North Dakota! I was actually able to explain my problem to her, (since she understood american english), and was able to get the problem resolved. Good Luck! [/QUOTE]
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