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SPC Good or bad?
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<blockquote data-quote="soberups" data-source="post: 1118550" data-attributes="member: 14668"><p>The other drawback to SPC is its toxic effect on management-employee relations.</p><p></p><p>Its pretty tough to have any respect for a Center Manager who has been reduced by Corporate to being little more than a puppet who generates a metric. Why even bother to call them a "manager" if they arent allowed to make a basic operational decision?</p></blockquote><p></p>
[QUOTE="soberups, post: 1118550, member: 14668"] The other drawback to SPC is its toxic effect on management-employee relations. Its pretty tough to have any respect for a Center Manager who has been reduced by Corporate to being little more than a puppet who generates a metric. Why even bother to call them a "manager" if they arent allowed to make a basic operational decision? [/QUOTE]
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SPC Good or bad?
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