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SPC Good or bad?
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<blockquote data-quote="soberups" data-source="post: 1118574" data-attributes="member: 14668"><p>99% of service failures and problems that occur at UPS on a daily basis are <em>self-inflicted</em>. They have <em>nothing</em> to do with outside factors and are the direct result of local management being forced to blindly chase a number.</p><p></p><p>99% of the problems we face on a daily basis could be<em> solved</em> if our local management was simply empowered to do the <em>next right thing</em>.</p></blockquote><p></p>
[QUOTE="soberups, post: 1118574, member: 14668"] 99% of service failures and problems that occur at UPS on a daily basis are [I]self-inflicted[/I]. They have [I]nothing[/I] to do with outside factors and are the direct result of local management being forced to blindly chase a number. 99% of the problems we face on a daily basis could be[I] solved[/I] if our local management was simply empowered to do the [I]next right thing[/I]. [/QUOTE]
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