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Surepost Complaints from Family Friends, and Neighbors.....Listen Up Atlanta
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<blockquote data-quote="PiedmontSteward" data-source="post: 1080182" data-attributes="member: 42270"><p>Corporate doesn't care about individual customer satisfaction. Corporate Shipper (with big volume contracts) satisfaction ranks far higher. Whittling away at the relationship shared between package car driver and customer only helps the company in another strike scenario. We won in 1997 because corporate shills in expensive suits were squaring off against your friendly neighborhood UPS driver in the court of public opinion. Remember that.</p></blockquote><p></p>
[QUOTE="PiedmontSteward, post: 1080182, member: 42270"] Corporate doesn't care about individual customer satisfaction. Corporate Shipper (with big volume contracts) satisfaction ranks far higher. Whittling away at the relationship shared between package car driver and customer only helps the company in another strike scenario. We won in 1997 because corporate shills in expensive suits were squaring off against your friendly neighborhood UPS driver in the court of public opinion. Remember that. [/QUOTE]
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Surepost Complaints from Family Friends, and Neighbors.....Listen Up Atlanta
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