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SurePost issues
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<blockquote data-quote="retiredTxfeeder" data-source="post: 1644832" data-attributes="member: 52978"><p>Frigid, there is something about surepost that I've never seen talked about. I ran into this during peak because I ordered a majority of my holiday stuff online. Merchandise would be picked up by UPS, then handed over to USPS at the destination city. Then it would sit for several days and not move. Bottom line, USPS is in direct competition with UPS. It is in their best interest to make us look bad to the public and shift business to them. The average person might order a widget from somewhere across country. ABC Widget Co. sends the customer an email saying their merchandise shipped via UPS. It rock and rolls across country just fine via the UPS system. We hand it over to USPS for final delivery and say it doesn't get priority because its surepost. Perhaps if the system at USPS can only deliver x amount of volumn and some has to be left behind, they leave surepost stuff and deliver the 100% USPS handled packages. You and I know what happens because we know how the system works and we track our packages. The average customer just knows that he ordered the widget, it was shipped UPS, and when he came home from work, it was on his porch, only it took 8 days instead of the usual 4 or 5 that it normally takes when UPS delivers it from point A to point B. I know it happens because it happened to me during peak on more than a couple of occasions. It makes UPS look bad to the customer, and they may take their business to a competitor (USPS) in the future. When you take packages out of UPS employees' hands, stuff happens out of our control, and it's usually not good. Sorry for the long post.</p></blockquote><p></p>
[QUOTE="retiredTxfeeder, post: 1644832, member: 52978"] Frigid, there is something about surepost that I've never seen talked about. I ran into this during peak because I ordered a majority of my holiday stuff online. Merchandise would be picked up by UPS, then handed over to USPS at the destination city. Then it would sit for several days and not move. Bottom line, USPS is in direct competition with UPS. It is in their best interest to make us look bad to the public and shift business to them. The average person might order a widget from somewhere across country. ABC Widget Co. sends the customer an email saying their merchandise shipped via UPS. It rock and rolls across country just fine via the UPS system. We hand it over to USPS for final delivery and say it doesn't get priority because its surepost. Perhaps if the system at USPS can only deliver x amount of volumn and some has to be left behind, they leave surepost stuff and deliver the 100% USPS handled packages. You and I know what happens because we know how the system works and we track our packages. The average customer just knows that he ordered the widget, it was shipped UPS, and when he came home from work, it was on his porch, only it took 8 days instead of the usual 4 or 5 that it normally takes when UPS delivers it from point A to point B. I know it happens because it happened to me during peak on more than a couple of occasions. It makes UPS look bad to the customer, and they may take their business to a competitor (USPS) in the future. When you take packages out of UPS employees' hands, stuff happens out of our control, and it's usually not good. Sorry for the long post. [/QUOTE]
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