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Swings cover CSA's?
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<blockquote data-quote="Maui" data-source="post: 1079868" data-attributes="member: 45037"><p>Covering the counter is pretty easy. Returns are not fun and traces can be difficult even for seasoned CSA. It should be no problem to have a swing accept and release packages over the counter and have other CSA cover the other tasks. If the POS is too difficult for someone to learn, in which case that person shouldn't be a courier either IMO, then you can accept and release packages with the PPAD.</p><p></p><p>Covering the position really is no big deal. You'd mostly just be working the counter and could have plenty of downtime. Bidding vacation together might be a problem though since many CSA have seniority.</p></blockquote><p></p>
[QUOTE="Maui, post: 1079868, member: 45037"] Covering the counter is pretty easy. Returns are not fun and traces can be difficult even for seasoned CSA. It should be no problem to have a swing accept and release packages over the counter and have other CSA cover the other tasks. If the POS is too difficult for someone to learn, in which case that person shouldn't be a courier either IMO, then you can accept and release packages with the PPAD. Covering the position really is no big deal. You'd mostly just be working the counter and could have plenty of downtime. Bidding vacation together might be a problem though since many CSA have seniority. [/QUOTE]
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