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<blockquote data-quote="JonFrum" data-source="post: 721168" data-attributes="member: 18044"><p>The idea that shippers used only one carrier is not the kind of thing anyone can or should count on unless the shippers signed a long-term contract to that effect. Lots of customers of lots of businesses decrease their patronage or switch their patronage alltogether for a wide variety of reasons every day. Customers are under no hard obligation to be loyal.</p><p> </p><p>If Fedex did specifically alter their strategy as you say, and for the reason you say, surely they must have announced it numerous times. I'm not saying they didn't switch their strategy, (it was kind of inevitable) just that I'd like to see some quotes <u>from</u> <u>them</u> saying they did, and that they did it because of the '97 Strike. I'd also like some quotes on how significant a strategy change was actually involved. Or did they just move their plans up a bit.</p></blockquote><p></p>
[QUOTE="JonFrum, post: 721168, member: 18044"] The idea that shippers used only one carrier is not the kind of thing anyone can or should count on unless the shippers signed a long-term contract to that effect. Lots of customers of lots of businesses decrease their patronage or switch their patronage alltogether for a wide variety of reasons every day. Customers are under no hard obligation to be loyal. If Fedex did specifically alter their strategy as you say, and for the reason you say, surely they must have announced it numerous times. I'm not saying they didn't switch their strategy, (it was kind of inevitable) just that I'd like to see some quotes [U]from[/U] [U]them[/U] saying they did, and that they did it because of the '97 Strike. I'd also like some quotes on how significant a strategy change was actually involved. Or did they just move their plans up a bit. [/QUOTE]
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