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telematics?
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<blockquote data-quote="soberups" data-source="post: 775589" data-attributes="member: 14668"><p>Its one thing to be aware of and keep an eye on the metrics that reduce cost and increase productivity.</p><p> </p><p>Its another thing to blindly and irrationally pursue an obviously flawed metric simply for its own sake.</p><p> </p><p>In the UPS of today, it is perfectly acceptable to spend $10 to save a nickel....as long as the nickel shows up on <em>your</em> report and the $10 shows up on <em>someone elses</em>.</p><p> </p><p>As our esteemed Pretzel Man once said...."when the metric itself becomes more important than the business element it was intended to measure, we have a problem."</p></blockquote><p></p>
[QUOTE="soberups, post: 775589, member: 14668"] Its one thing to be aware of and keep an eye on the metrics that reduce cost and increase productivity. Its another thing to blindly and irrationally pursue an obviously flawed metric simply for its own sake. In the UPS of today, it is perfectly acceptable to spend $10 to save a nickel....as long as the nickel shows up on [I]your[/I] report and the $10 shows up on [I]someone elses[/I]. As our esteemed Pretzel Man once said...."when the metric itself becomes more important than the business element it was intended to measure, we have a problem." [/QUOTE]
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