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The Bigger Impact of the "Me First" Attitude on Everyone From Cell Phones to Lunches
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<blockquote data-quote="toonertoo" data-source="post: 1007422" data-attributes="member: 1944"><p><strong>Re: The Bigger Impact of the "Me First" Attitude on Everyone From Cell Phones to Lunc</strong></p><p></p><p>I agree with outta hours post wholeheartedly. </p><p>I started using my cell to text customers with no regular hours and they then hunt me down to get their stuff. That is unfair to cover drivers, I see that now. Never thought of it like that. I was trying to put customer service first. Seriously in this day and age, they should know when they have stuff by tracking it, they can then still come get it from me. I have been putting the customer first, and wasting my time, mothering them. </p><p>I do not answer when its a boss, or the center. After they took my kindness as a weakness and yelled at me on my own phone.</p><p>When I go back, my phone will be in my purse, and used only for an emergency, or personal on my breaks. When I am told to cal x to make an air meet, Ill just say I have no phone, set up a meet and let me know via ups communications in diad. </p><p>Actually I have seen the down side. I did not have a working phone one day, and i told them three times I needed an air meet. I got in as the shuttle was locking up, with 50+ air. I said how come you never got back to me? She said, I figured you would call someone. Leaving the running of the business to me, and making their position easier and mine harder. Im all about helping when I can, but that was a bit over the top I thought. </p><p>So while I am neither pro-anti either, we all have our jobs, and making meets is not in my job description, it is in dispatch.</p></blockquote><p></p>
[QUOTE="toonertoo, post: 1007422, member: 1944"] [b]Re: The Bigger Impact of the "Me First" Attitude on Everyone From Cell Phones to Lunc[/b] I agree with outta hours post wholeheartedly. I started using my cell to text customers with no regular hours and they then hunt me down to get their stuff. That is unfair to cover drivers, I see that now. Never thought of it like that. I was trying to put customer service first. Seriously in this day and age, they should know when they have stuff by tracking it, they can then still come get it from me. I have been putting the customer first, and wasting my time, mothering them. I do not answer when its a boss, or the center. After they took my kindness as a weakness and yelled at me on my own phone. When I go back, my phone will be in my purse, and used only for an emergency, or personal on my breaks. When I am told to cal x to make an air meet, Ill just say I have no phone, set up a meet and let me know via ups communications in diad. Actually I have seen the down side. I did not have a working phone one day, and i told them three times I needed an air meet. I got in as the shuttle was locking up, with 50+ air. I said how come you never got back to me? She said, I figured you would call someone. Leaving the running of the business to me, and making their position easier and mine harder. Im all about helping when I can, but that was a bit over the top I thought. So while I am neither pro-anti either, we all have our jobs, and making meets is not in my job description, it is in dispatch. [/QUOTE]
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The Bigger Impact of the "Me First" Attitude on Everyone From Cell Phones to Lunches
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