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Those customers you wanna strangle
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<blockquote data-quote="AKCoverMan" data-source="post: 1993074" data-attributes="member: 17867"><p>Didn't exactly want to <em>strangle</em> this customer but s little exasperating..</p><p></p><p>Making service on a resi call tag pretty late in evening during first week of peak. I'm berely going to finish before out of hours. It's an Amazon rs3 first attempt. </p><p></p><p>Me: Hi I'm here to pick up your Amazon return.</p><p></p><p>C: OK I didn't know you were coming tonight, I just need to pack it up. </p><p></p><p>Me: That's fine we come three days in a row and this is just Day One so get it ready and we will pick it up tomorrow!</p><p></p><p>C: No, no, it's <em>ready, </em>I just need to pack it up.</p><p></p><p>Me: Ma'am that's pretty much the definition of "not ready". We will be back tomorrow!</p><p></p><p>She actually finally got it and laughed. It was ready the next day. I even got a Christmas cookie!</p></blockquote><p></p>
[QUOTE="AKCoverMan, post: 1993074, member: 17867"] Didn't exactly want to [I]strangle[/I] this customer but s little exasperating.. Making service on a resi call tag pretty late in evening during first week of peak. I'm berely going to finish before out of hours. It's an Amazon rs3 first attempt. Me: Hi I'm here to pick up your Amazon return. C: OK I didn't know you were coming tonight, I just need to pack it up. Me: That's fine we come three days in a row and this is just Day One so get it ready and we will pick it up tomorrow! C: No, no, it's [I]ready, [/I]I just need to pack it up. Me: Ma'am that's pretty much the definition of "not ready". We will be back tomorrow! She actually finally got it and laughed. It was ready the next day. I even got a Christmas cookie! [/QUOTE]
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Those customers you wanna strangle
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