HomeDelivery
Well-Known Member
Is it really that hard to put a road marker with your house # on it? or at least a number on your mailbox?
i have to knock on your door, wait for you to answer, and confirm the address (1-5 minutes sometimes)
instead of running to the door, driver release, slapping one of those driver release post-its, and running back to my delivery van (in under a minute)
those minutes add up & not getting paid by the hour isn't helping
sometimes I'll get lucky and see the USPS guy put an envelope in the unlabeled mailbox so I can open it and verify your home #
some towns made this MANDATORY so EMS and the police can find your location when you call them ASAP...
--------------------------------------------------------------------
Peak Season is coming & some of these temp drivers may code it a 03 (can not find your location) or a 02 (incorrect recipient address) and bring it to QA cage to have it sit there 1-3 days to confirm where you live...
but, if i'm an hourly temp driver, i'll try to do what it takes to deliver your parcel the first attempt, since getting paid for my time on the road is favorable. That includes dialing up the phone number on the package (yes, please leave a valid phone # as well!)
-------------------------------------
also, if it's a business, please put the name of your business as the "name" or at least use the 2nd line of the online address forms for this:
ex: FedEx Office
123 Main St. Ste 2
c/o Freddie Smith
City, State, zip
or
Freddie Smith
123 Main St. Ste 2
FedEx Office
City, State, zip
it'll make it much easier for the temps or swing drivers to differentiate them from the residential addresses (and may deviate from the turn-by-turns to try to get your parcel before closing time) because it will show up on the printed delivery manifest after we pre-load/ sequenced/ sort our delivery vans for the day
now, with the customers doing just that, I thank them for doing so since we Home Delivery drivers don't go to that many businesses anyways (maybe like ~10% or less of the packages in our delivery vans)
---------------------
same goes with gps misplots: use the 2nd line of the online address forms to say where your house really is located...
for example, i had a ## East Atlantic Ave and it was not by the railroad tracks, but behind a theme park instead (same street, but gps and fedex map software thought it was elsewhere)
## East Atlantic Ave.
behind X theme Park
City, State, zip
the customer in this case left the correct cellphone # to contact her because she already knew that her address is always wrong on Google, yahoo, mapquest etc... and it only added 15 minutes to my day to deliver this box to the correct house.
-----------------------------------------
just some pointers to have your package delivered on the first try!
i have to knock on your door, wait for you to answer, and confirm the address (1-5 minutes sometimes)
instead of running to the door, driver release, slapping one of those driver release post-its, and running back to my delivery van (in under a minute)
those minutes add up & not getting paid by the hour isn't helping
sometimes I'll get lucky and see the USPS guy put an envelope in the unlabeled mailbox so I can open it and verify your home #
some towns made this MANDATORY so EMS and the police can find your location when you call them ASAP...
--------------------------------------------------------------------
Peak Season is coming & some of these temp drivers may code it a 03 (can not find your location) or a 02 (incorrect recipient address) and bring it to QA cage to have it sit there 1-3 days to confirm where you live...
but, if i'm an hourly temp driver, i'll try to do what it takes to deliver your parcel the first attempt, since getting paid for my time on the road is favorable. That includes dialing up the phone number on the package (yes, please leave a valid phone # as well!)
-------------------------------------
also, if it's a business, please put the name of your business as the "name" or at least use the 2nd line of the online address forms for this:
ex: FedEx Office
123 Main St. Ste 2
c/o Freddie Smith
City, State, zip
or
Freddie Smith
123 Main St. Ste 2
FedEx Office
City, State, zip
it'll make it much easier for the temps or swing drivers to differentiate them from the residential addresses (and may deviate from the turn-by-turns to try to get your parcel before closing time) because it will show up on the printed delivery manifest after we pre-load/ sequenced/ sort our delivery vans for the day
now, with the customers doing just that, I thank them for doing so since we Home Delivery drivers don't go to that many businesses anyways (maybe like ~10% or less of the packages in our delivery vans)
---------------------
same goes with gps misplots: use the 2nd line of the online address forms to say where your house really is located...
for example, i had a ## East Atlantic Ave and it was not by the railroad tracks, but behind a theme park instead (same street, but gps and fedex map software thought it was elsewhere)
## East Atlantic Ave.
behind X theme Park
City, State, zip
the customer in this case left the correct cellphone # to contact her because she already knew that her address is always wrong on Google, yahoo, mapquest etc... and it only added 15 minutes to my day to deliver this box to the correct house.
-----------------------------------------
just some pointers to have your package delivered on the first try!