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Totally disappointed
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<blockquote data-quote="DownsizedUPS&#039;er" data-source="post: 450971" data-attributes="member: 19453"><p>i am really sorry this happened to you. i know it must be really frustrating to hae no control of this situation, and, to have no one that is really helping you when you call the 800#. </p><p> </p><p>i would imagine your Ltr Pkg is in a container that is stuck in a hub or on a trailor b/c of snow. this would be why there are no updated scans. i would like to try to help you, BUT, please know that i cannot guarantee that i will be able to get any info for you, especially in the time that you have available to you. please post your tracking number and i will see if i can help. with the tracking number, the cust svc agent <span style="color: red"><strong><em><u>should </u></em></strong></span><span style="color: black">be able to tell what container the pkg is on, and if it is on a trailor. this should help tell where the pkg is. now, knowing where the pkg is, and being able to get to it are two very different issues. but, i will try to hep if i can.</span></p><p> </p><p>also, did you make any copies of your documents? ups does not accept irreplacable items for this very instance. if you hae copies of your doc. perhaps you can present them to the government for assistance. </p><p> </p><p> </p><p> </p><p> </p></blockquote><p></p>
[QUOTE="DownsizedUPS'er, post: 450971, member: 19453"] i am really sorry this happened to you. i know it must be really frustrating to hae no control of this situation, and, to have no one that is really helping you when you call the 800#. i would imagine your Ltr Pkg is in a container that is stuck in a hub or on a trailor b/c of snow. this would be why there are no updated scans. i would like to try to help you, BUT, please know that i cannot guarantee that i will be able to get any info for you, especially in the time that you have available to you. please post your tracking number and i will see if i can help. with the tracking number, the cust svc agent [COLOR=red][B][I][U]should [/U][/I][/B][/COLOR][COLOR=black]be able to tell what container the pkg is on, and if it is on a trailor. this should help tell where the pkg is. now, knowing where the pkg is, and being able to get to it are two very different issues. but, i will try to hep if i can.[/COLOR] also, did you make any copies of your documents? ups does not accept irreplacable items for this very instance. if you hae copies of your doc. perhaps you can present them to the government for assistance. [COLOR=black][/COLOR] [/QUOTE]
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