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Tracking Number "errors"?
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<blockquote data-quote="GSO_Dave" data-source="post: 482575" data-attributes="member: 12552"><p>The "tech 10's" that we use are hard-wired into the "system". </p><p></p><p>We recently had a human interface "upgrade" reportedly costing </p><p>around a million dollars, about two or three years ago. </p><p></p><p>The "scanner" part, I'm guessing, has been in use for over 10 years, </p><p>is a infra-red driven box of about 14x10x5 inches.</p><p></p><p>These tracking labels DO scan with the "newer" BT hand scanners, but</p><p>when an attempted scan with the "tech 10" scanner is done, nothing...</p><p></p><p>Even had a rewrap clerk make a replacement label, with the same results.</p><p></p><p>All this was explained to "management", and they seem to think its a</p><p>shipper issue.</p><p></p><p>Is it?</p><p></p><p>Or is my "management" team clueless?</p></blockquote><p></p>
[QUOTE="GSO_Dave, post: 482575, member: 12552"] The "tech 10's" that we use are hard-wired into the "system". We recently had a human interface "upgrade" reportedly costing around a million dollars, about two or three years ago. The "scanner" part, I'm guessing, has been in use for over 10 years, is a infra-red driven box of about 14x10x5 inches. These tracking labels DO scan with the "newer" BT hand scanners, but when an attempted scan with the "tech 10" scanner is done, nothing... Even had a rewrap clerk make a replacement label, with the same results. All this was explained to "management", and they seem to think its a shipper issue. Is it? Or is my "management" team clueless? [/QUOTE]
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