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Tweedle Dee or tweedle dumb?
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<blockquote data-quote="pretzel_man" data-source="post: 815850" data-attributes="member: 927"><p>To the first point.... A single poor manager did damage. He / she does not speak for me or other management. I agree that some feel that way. Just like some hourlies feel all management is out to get them. Both statements are false. I have said before, the poor manager does much, much more harm than a poor hourly.</p><p> </p><p>His / her statement is not related at all to UPS recording what you do. The recording of what you do is more related to the advent of technology and many companies are making use of their data. Its also related to the reduction of staff in centers and overall management. Direct supervision has and I bet will continue to be replaced / augmented with virtual supervision. I know that many jokes and ridicule will come from that statement, but its true. </p><p> </p><p>Data can point out problems quicker than direct observation. It just cannot do it better. A balance is needed.</p><p> </p><p>Next, relooping should be with Maps, GPS, AND driver interaction. Its not an either / or proposition. I have NEVER been able to do it properly without all three.</p><p> </p><p>I'm not going to apologize for caring about the shareholder.... When you invest your money, you want those companies to care about you.... If we ONLY care about the shareholder, we will lose in the long run. </p><p> </p><p>Similar to the relooping. Its not one or the other. Its take care of BOTH the shareholder and the customer. That takes balance too.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 815850, member: 927"] To the first point.... A single poor manager did damage. He / she does not speak for me or other management. I agree that some feel that way. Just like some hourlies feel all management is out to get them. Both statements are false. I have said before, the poor manager does much, much more harm than a poor hourly. His / her statement is not related at all to UPS recording what you do. The recording of what you do is more related to the advent of technology and many companies are making use of their data. Its also related to the reduction of staff in centers and overall management. Direct supervision has and I bet will continue to be replaced / augmented with virtual supervision. I know that many jokes and ridicule will come from that statement, but its true. Data can point out problems quicker than direct observation. It just cannot do it better. A balance is needed. Next, relooping should be with Maps, GPS, AND driver interaction. Its not an either / or proposition. I have NEVER been able to do it properly without all three. I'm not going to apologize for caring about the shareholder.... When you invest your money, you want those companies to care about you.... If we ONLY care about the shareholder, we will lose in the long run. Similar to the relooping. Its not one or the other. Its take care of BOTH the shareholder and the customer. That takes balance too. [/QUOTE]
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