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<blockquote data-quote="diva29mom" data-source="post: 425953" data-attributes="member: 18532"><p>I am in a call center for SCS. And yes this is true. The reason is we get new information everyday every hour every minute. Also the phone numbers that are given are all attached incorrectly so most of the time we transfering everyone everywhere. OMG I dodnt even know where to begin. We get call from Small package all day long when we cant help because we dont have the same system as small pack so we end up send cust back to small pack. truth be told bigbrother dosent really know what we do. Just what they tell us. There is not enough time or space for me to shed light on this issue....moving on.</p></blockquote><p></p>
[QUOTE="diva29mom, post: 425953, member: 18532"] I am in a call center for SCS. And yes this is true. The reason is we get new information everyday every hour every minute. Also the phone numbers that are given are all attached incorrectly so most of the time we transfering everyone everywhere. OMG I dodnt even know where to begin. We get call from Small package all day long when we cant help because we dont have the same system as small pack so we end up send cust back to small pack. truth be told bigbrother dosent really know what we do. Just what they tell us. There is not enough time or space for me to shed light on this issue....moving on. [/QUOTE]
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