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Ups cares about the customers or numbers?
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<blockquote data-quote="over9five" data-source="post: 378203" data-attributes="member: 1401"><p>I don't think you can clearly answer the management style question. You'd have to divide it up.</p><p> </p><p>How has front line management style changed?</p><p> </p><p>How has upper management style changed?</p><p> </p><p>Front line management seems to be in touch with what actually goes on in the real world. They sympathize, but have no power to change much.</p><p> </p><p>Upper management now live in the "Ivory Tower". They have no concept of what goes on in the trenches. They send the EMail to the front line, and all must obey.</p><p> </p><p>In the past, all management seemed to present one united front. Now, I don't know. You can see that your sup doesn't agree with what he has to do. I think it is wearing on them to do the impossible (or the insane!).</p></blockquote><p></p>
[QUOTE="over9five, post: 378203, member: 1401"] I don't think you can clearly answer the management style question. You'd have to divide it up. How has front line management style changed? How has upper management style changed? Front line management seems to be in touch with what actually goes on in the real world. They sympathize, but have no power to change much. Upper management now live in the "Ivory Tower". They have no concept of what goes on in the trenches. They send the EMail to the front line, and all must obey. In the past, all management seemed to present one united front. Now, I don't know. You can see that your sup doesn't agree with what he has to do. I think it is wearing on them to do the impossible (or the insane!). [/QUOTE]
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Ups cares about the customers or numbers?
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