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Ups cares about the customers or numbers?
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<blockquote data-quote="BigBrownSanta" data-source="post: 378228" data-attributes="member: 11097"><p>I think over9five is right. You don't see the unified front of sups anymore. They know the numbers are skewed but they are powerless to get things corrected.</p><p></p><p>I think bloodybrown mentioned today in another thread in reference to 3 day rides that "drivers lose time with customer contact". I think that pretty much says it all. ie, don't worry about the personal service to the consignee, just get the signature and move on. As long as it gets delivered before the commit time and there are no missed, that's good enough.</p><p></p><p>As I have said before, it's quantity over quality.</p></blockquote><p></p>
[QUOTE="BigBrownSanta, post: 378228, member: 11097"] I think over9five is right. You don't see the unified front of sups anymore. They know the numbers are skewed but they are powerless to get things corrected. I think bloodybrown mentioned today in another thread in reference to 3 day rides that "drivers lose time with customer contact". I think that pretty much says it all. ie, don't worry about the personal service to the consignee, just get the signature and move on. As long as it gets delivered before the commit time and there are no missed, that's good enough. As I have said before, it's quantity over quality. [/QUOTE]
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Ups cares about the customers or numbers?
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