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Ups cares about the customers or numbers?
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<blockquote data-quote="trplnkl" data-source="post: 380703" data-attributes="member: 13254"><p>You know alot more than UPS management is willing to give you credit for and so do I and most other drivers and loaders.</p><p> Beside the truth that the numbers are skewed, the fact is that any delay (regardless of who's responsible) is not reflected in those numbers. Planed day, SPORH, over/under and dispatch are not adjusted for little matters that are not the norm but do occur occasionally. I spent a good twenty minutes yesterday trying to recover a misdelivered package (by someone else) and only reveived time cerdit for the follow up for one stop and two packages. My numbers were shot to begin with because of leaving the building late, the add that to the time lost on the driver follow up, I'll be lucky if I am not two hours over allowed for the day.</p><p></p><p> Yes Tie we do get it. We just don't buy it.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 380703, member: 13254"] You know alot more than UPS management is willing to give you credit for and so do I and most other drivers and loaders. Beside the truth that the numbers are skewed, the fact is that any delay (regardless of who's responsible) is not reflected in those numbers. Planed day, SPORH, over/under and dispatch are not adjusted for little matters that are not the norm but do occur occasionally. I spent a good twenty minutes yesterday trying to recover a misdelivered package (by someone else) and only reveived time cerdit for the follow up for one stop and two packages. My numbers were shot to begin with because of leaving the building late, the add that to the time lost on the driver follow up, I'll be lucky if I am not two hours over allowed for the day. Yes Tie we do get it. We just don't buy it. [/QUOTE]
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Ups cares about the customers or numbers?
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