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Brown Cafe UPS Forum
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Ups cares about the customers or numbers?
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<blockquote data-quote="tieguy" data-source="post: 381024" data-attributes="member: 1912"><p><span style="color: blue">how does our tracking missed packages, late airs, time in transit , missed delivery scans affect our service to our customer?</span></p><p> </p><p><span style="color: #0000ff">Who do our productivity numbers affect the cost we charge to deliver a package?</span></p><p> </p><p><span style="color: #0000ff">How does productivity affect the reliability of our service?</span></p><p> </p><p><span style="color: #0000ff">there is a correlation between the numbers we track and the overall service package we provide our customers.</span></p></blockquote><p></p>
[QUOTE="tieguy, post: 381024, member: 1912"] [COLOR=blue]how does our tracking missed packages, late airs, time in transit , missed delivery scans affect our service to our customer?[/COLOR] [COLOR=#0000ff][/COLOR] [COLOR=#0000ff]Who do our productivity numbers affect the cost we charge to deliver a package?[/COLOR] [COLOR=#0000ff][/COLOR] [COLOR=#0000ff]How does productivity affect the reliability of our service?[/COLOR] [COLOR=#0000ff][/COLOR] [COLOR=#0000ff]there is a correlation between the numbers we track and the overall service package we provide our customers.[/COLOR] [/QUOTE]
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Ups cares about the customers or numbers?
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