UPS CEO: Unplanned holiday surge could cost retailers

Discussion in 'The Latest UPS Headlines' started by cheryl, Nov 18, 2014.

  1. cheryl

    cheryl I started this. Staff Member

    UPS CEO: Unplanned holiday surge could cost retailers - Reuters

    United Parcel Service Inc's chief executive officer said on Monday the company's closer collaboration with major retailers should bring a smooth holiday season, but he said UPS would charge customers more or even refuse packages if last-minute sales by a major customer threaten the company's system.

    "With the changes we've made, I feel very comfortable about peak (season) this year," David Abney told Reuters in an interview at UPS headquarters in Atlanta.