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Brown Cafe UPS Forum
UPS Discussions
UPS customer service policies per customer revenue question
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<blockquote data-quote="trplnkl" data-source="post: 463694" data-attributes="member: 13254"><p>I understand where you are coming from on this. Each and every package should be handled the same. However when it comes to the overall account of a shipper, yes the amount of money they spend with us is important on a graduating scale. The more they PAY us the more attention they are likely to receive. Right or wrong that is the way business works.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 463694, member: 13254"] I understand where you are coming from on this. Each and every package should be handled the same. However when it comes to the overall account of a shipper, yes the amount of money they spend with us is important on a graduating scale. The more they PAY us the more attention they are likely to receive. Right or wrong that is the way business works. [/QUOTE]
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UPS customer service policies per customer revenue question
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