Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
UPS Driver Used "Terrorist" As Name Signed For Package
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="jds4lunch" data-source="post: 453931" data-attributes="member: 10790"><p>I've learned from a similar mistake. </p><p> </p><p>Last summer i was delivering to the RCMP barracks in my city and in one department the security guard signs for all the pkgs being delivered to that department. There is this one elderly lady who has had a run in with EVERY driver who has delivered to her, and I was no exception on this day. After ignoring her condecending tone and sarcastic remarks I asked her for her last name. She said nothing, crossed her arms and gave me a stare that could turn Jesus to stone, so I thanked her for her time and went on my way. On the way back to the truck I typed "grouchy old lady" into the clarify field, just for giggles of course. Well sure enough the guy who the package was for had not recieved it in a couple days and went online to track it. When he saw that "grouchy old lady" had signed for it, I immediatly recieved a customer complaint. Funny thing is that the union steward backed me, saying that since the lady refused to give me her name, I had to describe her somehow. Ever since, I have used caution when clarifying signatures, resorting to using Jones, Johnson, Smith, Brown, etc.</p></blockquote><p></p>
[QUOTE="jds4lunch, post: 453931, member: 10790"] I've learned from a similar mistake. Last summer i was delivering to the RCMP barracks in my city and in one department the security guard signs for all the pkgs being delivered to that department. There is this one elderly lady who has had a run in with EVERY driver who has delivered to her, and I was no exception on this day. After ignoring her condecending tone and sarcastic remarks I asked her for her last name. She said nothing, crossed her arms and gave me a stare that could turn Jesus to stone, so I thanked her for her time and went on my way. On the way back to the truck I typed "grouchy old lady" into the clarify field, just for giggles of course. Well sure enough the guy who the package was for had not recieved it in a couple days and went online to track it. When he saw that "grouchy old lady" had signed for it, I immediatly recieved a customer complaint. Funny thing is that the union steward backed me, saying that since the lady refused to give me her name, I had to describe her somehow. Ever since, I have used caution when clarifying signatures, resorting to using Jones, Johnson, Smith, Brown, etc. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
UPS Driver Used "Terrorist" As Name Signed For Package
Top