Some of the upper supervisors where talking about that today. It was floating around, they said you could google for more information. I found, that people who where shipping NDA, those packages weren't even going thru the air system. But instead the ground divison. They knew they where in the wrong, yet kept quiet. Now someones going to make them pay... I guess it's been going on for a few years now. But thru this all it doesn't surprise me at all. They over charged a lot of customers and major fraud. UPS denines they where in the wrong, yet there tracking numbers don't lie as well as they might try to. BUSTED. oh well it doesn't surprise me one bit.. So much for 'customer care'