Ups incorrect shipping weight on tracking label

Discussion in 'UPS Discussions' started by David0925, Dec 6, 2015.

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  1. David0925

    David0925 New Member

    Hi I recently bought a hoverboard/Segway thing from Amazon and it was shipped via ups. In the item description it says the item weighs 27 lbs yet when I tracked the item it says that the package weight is only 11.90 lbs. The seller had great reviews and this item wasn't cheap. Any ideas on why this happened?
     
  2. Clock Sucker

    Clock Sucker I handle a lot of packages

    It's probably referring to the dimensional weight and not the actual weight
     
  3. David0925

    David0925 New Member

    Ok thanks
     
  4. Operational needs

    Operational needs Well-Known Member

  5. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    This is not a customer help site. Try Facebook.
     
  6. silenze

    silenze Lunch is the best part of the day

    hover-board defies gravity therefore it weighs less in transit
     
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  7. AirOnTrace

    AirOnTrace Allergic to cardboard.

  8. cosmo1

    cosmo1 Just another internet hooligan.

    You'll burn your feet off!
     
  9. AirOnTrace

    AirOnTrace Allergic to cardboard.

    It's the new "You'll shoot your eye out!"
     
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  10. @barnyard know the answer.
     
  11. cosmo1

    cosmo1 Just another internet hooligan.

    IBTL
     
  12. Me too!
    Sucka!!!
     
  13. barnyard

    barnyard KTM rider Staff Member

    This is really not a UPS site. It would appear that Amazon made the mistake, try contacting Amazon.
     
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