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UPS Saturday Next Day Air Problems PLZ HELP
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<blockquote data-quote="upschick95" data-source="post: 1022544" data-attributes="member: 43096"><p>I'm pretty sure the customer service people do not directly work for UPS, I believe them to be outsourced. I really wish they would get different people, or at least people that have a clue as to what is going on. UPS stores are individually owned and operated (for the most part). They also have no real knowledge of the operation, although I do believe them to be better than customer service.</p><p></p><p>Sorry that this happened, being a UPS employee I also get very frustrated when I am expecting something and things change for whatever reason.</p><p></p><p>Unfortunately there is really nothing that can be done until Monday.</p></blockquote><p></p>
[QUOTE="upschick95, post: 1022544, member: 43096"] I'm pretty sure the customer service people do not directly work for UPS, I believe them to be outsourced. I really wish they would get different people, or at least people that have a clue as to what is going on. UPS stores are individually owned and operated (for the most part). They also have no real knowledge of the operation, although I do believe them to be better than customer service. Sorry that this happened, being a UPS employee I also get very frustrated when I am expecting something and things change for whatever reason. Unfortunately there is really nothing that can be done until Monday. [/QUOTE]
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UPS Saturday Next Day Air Problems PLZ HELP
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