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UPS Store tells employees to lie, overcharge customers: suit
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<blockquote data-quote="Xexys" data-source="post: 1325577" data-attributes="member: 47259"><p>I worked at the customer counter the last five years of my career and would constantly get inquires about why the stores were charging them more for the same size and weight of boxes. My boss would take a package and figure out the price of it and then take it to one of the stores and we never did catch them gouging the customers. I finally just told the customers that complained about it to just come to where I worked and they knew they would get the correct price. Hell, I used to throw in a lot of stuff for free many times to returning customers, mostly free boxes.</p></blockquote><p></p>
[QUOTE="Xexys, post: 1325577, member: 47259"] I worked at the customer counter the last five years of my career and would constantly get inquires about why the stores were charging them more for the same size and weight of boxes. My boss would take a package and figure out the price of it and then take it to one of the stores and we never did catch them gouging the customers. I finally just told the customers that complained about it to just come to where I worked and they knew they would get the correct price. Hell, I used to throw in a lot of stuff for free many times to returning customers, mostly free boxes. [/QUOTE]
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