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Virtual Time Study
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<blockquote data-quote="beentheredonethat" data-source="post: 977285" data-attributes="member: 4886"><p>I can't speak for how virtual time studies are done today. But I did do time studies in the past, granted it was decades ago. If I had a driver who did what you suggest and walk off dock stops etc I would spend the extra time to disallow all of that. Also, any ambiguity I would take away from the driver. Note, an easy way to know is usually there is always a customer who says, hey John, why are you parking there when you normally park around the back and use the dock? etc etc. Or just plain common sense of how the driver performed his day. I would also look at the prior days delivery records to see time between stops etc. It's pretty easy to spot where a driver is trying to do things different on the day of the study. If a driver did the methods and treated it as a normal day and when there was ambiguity I would give the driver the benefit of the doubt.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 977285, member: 4886"] I can't speak for how virtual time studies are done today. But I did do time studies in the past, granted it was decades ago. If I had a driver who did what you suggest and walk off dock stops etc I would spend the extra time to disallow all of that. Also, any ambiguity I would take away from the driver. Note, an easy way to know is usually there is always a customer who says, hey John, why are you parking there when you normally park around the back and use the dock? etc etc. Or just plain common sense of how the driver performed his day. I would also look at the prior days delivery records to see time between stops etc. It's pretty easy to spot where a driver is trying to do things different on the day of the study. If a driver did the methods and treated it as a normal day and when there was ambiguity I would give the driver the benefit of the doubt. [/QUOTE]
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