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UPS Union Issues
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<blockquote data-quote="dannyboy" data-source="post: 490438" data-attributes="member: 484"><p>Heffe</p><p> </p><p>Thats a good point. During the late 70's or so, there was a mass migration to Fedex from UPS at our center. They finally opened up a building in our area to complete the coverage in our area.</p><p> </p><p>A fairly large group of drivers quit UPS and went FedEx. Many had 10-15 plus years. The management style here at the time was the largest reason.</p><p> </p><p>At the time, we had paper records and pickup logs.</p><p> </p><p>Every friday, the clerk would empty each of the pickup logs paperwork into the garbage and put in the new logs.</p><p> </p><p>It would seem that one of our drivers collected the papers on his way home one friday night.</p><p> </p><p>That information not only contained every pickup stop by name, it had their phone number, address, and the pickup volume for that week.</p><p> </p><p>That transfer of knowledge base, coupled with the customer information killed our center volume for quite a while. Hard to put a dollar figure on it, but I would venture to say it was in the millions of dollars. And all just from our center.</p><p> </p><p>That type of information leakage on a nation wide scale, I would be worth billions.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 490438, member: 484"] Heffe Thats a good point. During the late 70's or so, there was a mass migration to Fedex from UPS at our center. They finally opened up a building in our area to complete the coverage in our area. A fairly large group of drivers quit UPS and went FedEx. Many had 10-15 plus years. The management style here at the time was the largest reason. At the time, we had paper records and pickup logs. Every friday, the clerk would empty each of the pickup logs paperwork into the garbage and put in the new logs. It would seem that one of our drivers collected the papers on his way home one friday night. That information not only contained every pickup stop by name, it had their phone number, address, and the pickup volume for that week. That transfer of knowledge base, coupled with the customer information killed our center volume for quite a while. Hard to put a dollar figure on it, but I would venture to say it was in the millions of dollars. And all just from our center. That type of information leakage on a nation wide scale, I would be worth billions. d [/QUOTE]
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