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What would you do?
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<blockquote data-quote="UPSGUY72" data-source="post: 1539012" data-attributes="member: 14514"><p>If go to a business and no one want to sign. I respectful and firmly say I understand you're refusing the package. If they told me no you need to come back later I'd tell them it doesn't work that way I'm here and your here you either sign or refuse the package. Then it's in there court they can sign or call my bluff. If they call I sheet them as refused and call the OMS clerk back at the building to let them know what happen so when they get a call about the situation they aren't surprised and already know what happen so the customer can't try to change the story to benefit them. </p><p></p><p>What ever you do keep your OMS clerk and your ORS in the loop the more info they have before the customer calls and complains the better.</p></blockquote><p></p>
[QUOTE="UPSGUY72, post: 1539012, member: 14514"] If go to a business and no one want to sign. I respectful and firmly say I understand you're refusing the package. If they told me no you need to come back later I'd tell them it doesn't work that way I'm here and your here you either sign or refuse the package. Then it's in there court they can sign or call my bluff. If they call I sheet them as refused and call the OMS clerk back at the building to let them know what happen so when they get a call about the situation they aren't surprised and already know what happen so the customer can't try to change the story to benefit them. What ever you do keep your OMS clerk and your ORS in the loop the more info they have before the customer calls and complains the better. [/QUOTE]
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