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FedEx Discussions
What's the deal with FedEx?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 796726" data-attributes="member: 12570"><p>Klein, it is possible to do both. For example, I was delivering to a bulk stop yesterday and the receiver had a question about a delivery a few weeks ago. There is a pkg that we show them signing for that they are saying they did not receive. I was able to both deliver the stop and answer his question at the same time. Customer service does not mean you stand around and BS all day but it also does not mean that you are in and out like the flash. You can always make that time up when doing your residential stops.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 796726, member: 12570"] Klein, it is possible to do both. For example, I was delivering to a bulk stop yesterday and the receiver had a question about a delivery a few weeks ago. There is a pkg that we show them signing for that they are saying they did not receive. I was able to both deliver the stop and answer his question at the same time. Customer service does not mean you stand around and BS all day but it also does not mean that you are in and out like the flash. You can always make that time up when doing your residential stops. [/QUOTE]
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