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What's the deal with FedEx?
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<blockquote data-quote="FedExer267" data-source="post: 796751" data-attributes="member: 18716"><p>Well Brown as a employee of a Independent Contractor that delivers for FedEx Ground wearing their uniform and drives a truck with their logos on it I can tell you I think FedEx sucks too. I have come across these complaints multiple times usually about the HD driver who will leave peoples packages right in plain view. I have a route that is 95% business so I dont get much resi and even though I am paid not so well for my time I have enough common sense to keep a package out of sight however it dosent help that we have to leave little post it notes on peoples doors and the average citizen is smart enough to figure out there is a package at that door which is why we had alot of theft this peak people were looking for post it notes then swiping the boxes.</p><p> </p><p>That being said if I was making a hourly rate, OT, and benefits I would be a little more customer service orientated. Right now I basically run back and forth to doors because I want to get done and get home and feel like I made more than minimum wage. People love the UPS Guy because he is friendly and customer service orientated and always takes the time with the public lets face it 30 bucks a hour buys alot of loyalty not to mention 45 bucks a hour OT. Now in no way do I believe I should make what the UPS guy does I am simply not as busy my 90 to 100 stops a day dosent come close to the 150 stops and 50 pickups the UPS guy by me does. However I believe I should make more than minimum wage. </p><p>For what you guys get paid I am sure at the end of the week when you crack open those 1500 dollar checks, the time you took to help out and answer questions was worth it. It will never be that way at Ground all they want is warm bodies to put in sits to deliver so thats what they get if they want customer service to than can pay more, until they do I will just say no habla english.</p></blockquote><p></p>
[QUOTE="FedExer267, post: 796751, member: 18716"] Well Brown as a employee of a Independent Contractor that delivers for FedEx Ground wearing their uniform and drives a truck with their logos on it I can tell you I think FedEx sucks too. I have come across these complaints multiple times usually about the HD driver who will leave peoples packages right in plain view. I have a route that is 95% business so I dont get much resi and even though I am paid not so well for my time I have enough common sense to keep a package out of sight however it dosent help that we have to leave little post it notes on peoples doors and the average citizen is smart enough to figure out there is a package at that door which is why we had alot of theft this peak people were looking for post it notes then swiping the boxes. That being said if I was making a hourly rate, OT, and benefits I would be a little more customer service orientated. Right now I basically run back and forth to doors because I want to get done and get home and feel like I made more than minimum wage. People love the UPS Guy because he is friendly and customer service orientated and always takes the time with the public lets face it 30 bucks a hour buys alot of loyalty not to mention 45 bucks a hour OT. Now in no way do I believe I should make what the UPS guy does I am simply not as busy my 90 to 100 stops a day dosent come close to the 150 stops and 50 pickups the UPS guy by me does. However I believe I should make more than minimum wage. For what you guys get paid I am sure at the end of the week when you crack open those 1500 dollar checks, the time you took to help out and answer questions was worth it. It will never be that way at Ground all they want is warm bodies to put in sits to deliver so thats what they get if they want customer service to than can pay more, until they do I will just say no habla english. [/QUOTE]
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