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When do you sheet a package as emergency conditions?
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<blockquote data-quote="barnyard" data-source="post: 1517289" data-attributes="member: 13921"><p>We have quite a few people that have to pay to have their driveways plowed, so the only time they do it is when we have 8+ inches of snow. They get their stuff at the end of the driveway in a DR bag. Most of them keep their garbage cans at the end of the driveway, so I will pull one 30ish feet down from the road and put the package behind the can. My thinking is they have to move the can to get to their house and will see the package when they move the can.</p><p></p><p>It does irritate some customers and in 2 cases that I know of, my driver supe went out, looked at the driveway and said, "There is no way our truck could get down here, turned around and out again."</p><p></p><p>Whenever I see a customer during nicer weather, I bring up bad weather situations and ask them if they have a better way of doing it. We now have a couple that have really big Rubbermaid utility containers chained to trees and that is the year round delivery points. Others grumble and just accept that no matter how much they sputter, we are not driving down their driveway and getting stuck.</p><p></p><p>I did have one lady start to chew me out in December and I pointed to where I turned around and said, "A few more inches of snow, I would probably be stuck there. Agree? Are you going to keep that turnaround point plowed well enough for me to get turned around??" </p><p></p><p>She said, "We cannot afford that, so do what you can I guess." She was really deflated, but when pointed out with the obvious, understood.</p></blockquote><p></p>
[QUOTE="barnyard, post: 1517289, member: 13921"] We have quite a few people that have to pay to have their driveways plowed, so the only time they do it is when we have 8+ inches of snow. They get their stuff at the end of the driveway in a DR bag. Most of them keep their garbage cans at the end of the driveway, so I will pull one 30ish feet down from the road and put the package behind the can. My thinking is they have to move the can to get to their house and will see the package when they move the can. It does irritate some customers and in 2 cases that I know of, my driver supe went out, looked at the driveway and said, "There is no way our truck could get down here, turned around and out again." Whenever I see a customer during nicer weather, I bring up bad weather situations and ask them if they have a better way of doing it. We now have a couple that have really big Rubbermaid utility containers chained to trees and that is the year round delivery points. Others grumble and just accept that no matter how much they sputter, we are not driving down their driveway and getting stuck. I did have one lady start to chew me out in December and I pointed to where I turned around and said, "A few more inches of snow, I would probably be stuck there. Agree? Are you going to keep that turnaround point plowed well enough for me to get turned around??" She said, "We cannot afford that, so do what you can I guess." She was really deflated, but when pointed out with the obvious, understood. [/QUOTE]
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When do you sheet a package as emergency conditions?
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