When do you sheet a package as emergency conditions?

Discussion in 'UPS Discussions' started by DriverMD, Feb 2, 2015.

  1. DriverMD

    DriverMD Active Member

    What do you personally consider an emergency condition? Ever encounter a customer, angry that they didn't get their package on time because of using emergency conditions?
     
  2. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Yes-----at that point you give him/her your center manager's name and phone number.
     
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  3. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    When you can't get to a house. Not plowed not a clear path to the door. Safely. Angry customer? If you put your number on your package I would call you for an alternate delivery. Yeah yeah. I know. But, I get rid of 20 would be EC stops.
     
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  4. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Not plowed? I agree.

    Not a clear path to the door? I disagree----if you can see the door you deliver the package.
     
  5. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    Not walking thru 20 inches of snow. You can. Above 6 inches I'm. Not
     
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  6. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I have walked halfway down an unplowed street to make a delivery---I'm sure you could walk through a little snow to get to the front door.
     
  7. upschuck

    upschuck Avatar bet gone wrong

    If after an honest attempt to get packages off, you fail to make service because of a weather related event.
     
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  8. DriverMD

    DriverMD Active Member

    It was one of those long country gravel drive ways on a slight incline. Everything had been matted down by the owners driving on it. Im one to walk off long driveways to avoid a back, but not this long. Walked it off today as it was pretty much thawed, and since I was sick of seeing the stop in the truck. Guy was saying how everyone else managed to get down there no problem and was pretty unhappy. Told me I was in the wrong profession if I couldn't get down his driveway. I just said "alright" and walked back while he was talking. I like to think I made the right choices in terms of what houses I've ec'd. Easy money standing there listening to him though.
     
  9. 3 done 3 to go

    3 done 3 to go In control of my own destiny


    Nope. Tomorrows another day. Just cardboard
     
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  10. Shifting Contents

    Shifting Contents Most Help Needed

    They took ec out of our boards.

    Had to sheet a package "security" when law enforcement instructed me to leave the premises as I pulled up during an incident at an elementary school.
     
  11. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    Your also the only UPsEr I know to get hit by a car.:-) maybe an ec instead
     
  12. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    Then you use missed
     
  13. Safety first.
     
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  14. toonertoo

    toonertoo Most Awesome Dog Staff Member

    We were told today to look ahead, if the street looks like we might get stuck, dont go down it. Do not put yourself or your vehicle in the way of any danger or anything. Work as directed. If its meds, Ill climb through piles of snow, if its a game, or a phone, I dont try as hard. Get off your xbox, and make an attempt at showing us where the steps are. Im not breaking a leg for them.
     
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  15. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    Bet you can look at that box till spring next time. He will get the message. Moron
     
  16. AKCoverMan

    AKCoverMan Active Member

    MD I am am all about taking care of the customer.

    Having said that, if you don't feel confident that you can safely drive the "private road" to this customers house because of the conditions then I think you made the right call.

    "Private road" since we of course, "stay out of driveways". :thumbup:
     
  17. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Doesn't have to be weather. Could have a road that's closes or impassable.
     
  18. AKCoverMan

    AKCoverMan Active Member

    Sadly this could be the same kind of customer who, if you had tried to drive in and slid off the road and nicked a tree or a fence post would have scolded you for trying to drive in.
     
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  19. 3 done 3 to go

    3 done 3 to go In control of my own destiny

    Agree. Like a tree across or the town closed a road. I use my phone and take a picture. For a cya moment
     
  20. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    I usually message in. Hey I'm sheeting so so as EC because of closed road or such.