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Where to put the package.......
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<blockquote data-quote="outta hours" data-source="post: 905108" data-attributes="member: 4568"><p>Once the guy answered the door he should have picked it back up and handed it to him. And said oh I 'm glad your home. He could have had him sign for it and explained that for his convenience he was going to leave the pkg for him. And would it be OK to leave any future deliveries there, or would he prefer another location for the box to be left at next time if he is not home. That way he would not be without his pkg for an additional day. Could have all been done in maybe 15 seconds. Much faster than a you tube taping and call to the center. </p><p></p><p>The customer is obviously a rick with a P. So it's best to outsmart him and make him think you are on his side and leaving the pkg in that spot was helping HIM not You. Or embellish the story a bit and say that you set it there, and had to go back to the truck because you thought he had another box. But now realized that he didn't. Diffuse the situation by changing the conversation to another topic. The weather, the great thing you ordered from the same shipper (even if you didn't) , the good food smell coming from inside, sports, Etc. Anything that distracts him from his initial anger so you can get out of there and be on your way. You can't win an argument with an idiot, so don't try. </p><p></p><p>Many ways to deal with people like that. Most of the time its a power issue with them. It's the only time in their miserable life they can boss someone around. Turn it around on them and they will think you are the best driver ever.</p></blockquote><p></p>
[QUOTE="outta hours, post: 905108, member: 4568"] Once the guy answered the door he should have picked it back up and handed it to him. And said oh I 'm glad your home. He could have had him sign for it and explained that for his convenience he was going to leave the pkg for him. And would it be OK to leave any future deliveries there, or would he prefer another location for the box to be left at next time if he is not home. That way he would not be without his pkg for an additional day. Could have all been done in maybe 15 seconds. Much faster than a you tube taping and call to the center. The customer is obviously a rick with a P. So it's best to outsmart him and make him think you are on his side and leaving the pkg in that spot was helping HIM not You. Or embellish the story a bit and say that you set it there, and had to go back to the truck because you thought he had another box. But now realized that he didn't. Diffuse the situation by changing the conversation to another topic. The weather, the great thing you ordered from the same shipper (even if you didn't) , the good food smell coming from inside, sports, Etc. Anything that distracts him from his initial anger so you can get out of there and be on your way. You can't win an argument with an idiot, so don't try. Many ways to deal with people like that. Most of the time its a power issue with them. It's the only time in their miserable life they can boss someone around. Turn it around on them and they will think you are the best driver ever. [/QUOTE]
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