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Where to put the package.......
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<blockquote data-quote="iruhnman630" data-source="post: 905236" data-attributes="member: 14046"><p>Yup, pkg should have been bagged.</p><p></p><p>Consignee is just another a hole youtube warrior. As hard as we try to do everything perfect all the time, it seems like once a day I find myself having an off moment, cringing, and looking around thinking 'hope that doesn't end up on Youtube.' </p><p></p><p>I recently had an incident with a customer while covering a route for one day.<strong> As I was walking to the back door to dr the package out of sight of the road</strong>, I noticed a big note on the front door that said 'UPS, knock on door.' Assuming the customer wanted his package at the front door I set the package on the porch, knocked and yelled UPS, and headed back to the car.</p><p></p><p>'HEY! GET BACK HERE!' the customer barked at me. </p><p></p><p>'Excuse me???!!' (I was a bit stunned and I'm not a huge fan of being bossed around like that).</p><p></p><p>'This is a $500 package!' he snorted.</p><p></p><p>Yup, the customer put the note up just to have his moment of authority over the UPS guy. </p><p></p><p>'Okthankyouhaveaniceday' as I quickly stepped into the truck and was gone, looking back in my rear view I could see that he wanted more of a response, but sorry my job description does not say punching bag for your frustrations.</p></blockquote><p></p>
[QUOTE="iruhnman630, post: 905236, member: 14046"] Yup, pkg should have been bagged. Consignee is just another a hole youtube warrior. As hard as we try to do everything perfect all the time, it seems like once a day I find myself having an off moment, cringing, and looking around thinking 'hope that doesn't end up on Youtube.' I recently had an incident with a customer while covering a route for one day.[B] As I was walking to the back door to dr the package out of sight of the road[/B], I noticed a big note on the front door that said 'UPS, knock on door.' Assuming the customer wanted his package at the front door I set the package on the porch, knocked and yelled UPS, and headed back to the car. 'HEY! GET BACK HERE!' the customer barked at me. 'Excuse me???!!' (I was a bit stunned and I'm not a huge fan of being bossed around like that). 'This is a $500 package!' he snorted. Yup, the customer put the note up just to have his moment of authority over the UPS guy. 'Okthankyouhaveaniceday' as I quickly stepped into the truck and was gone, looking back in my rear view I could see that he wanted more of a response, but sorry my job description does not say punching bag for your frustrations. [/QUOTE]
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