Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Who actually pulls ECM cases?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="BrownSuit" data-source="post: 776090" data-attributes="member: 14437"><p>Not Island Girl, but I'll answer - Enterprise Contact Management. The current system has been in place company-wide for a little over a year. For the life of me I can't remember what the system used to be called. The current system has quite a few more bells and whistles for tracking and management than the old. It is a Oracle based system, which is what a handful of CSC/BD systems have been switching to of late.</p><p></p><p>There is a process when the messages are inappropriately sent, has that been pursued? Your Management Team would be aware of what needs to happen.</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 776090, member: 14437"] Not Island Girl, but I'll answer - Enterprise Contact Management. The current system has been in place company-wide for a little over a year. For the life of me I can't remember what the system used to be called. The current system has quite a few more bells and whistles for tracking and management than the old. It is a Oracle based system, which is what a handful of CSC/BD systems have been switching to of late. There is a process when the messages are inappropriately sent, has that been pursued? Your Management Team would be aware of what needs to happen. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Who actually pulls ECM cases?
Top