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Who Is Serious About Unionizing?
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<blockquote data-quote="Ricochet1a" data-source="post: 1163813" data-attributes="member: 22880"><p>Divide and conquer was used in one of the last pay actions. Those in top half of range got one percentage raise, those in the bottom half of range got a lower percentage raise. The 'official' reason given was, 'To help those who have been with the company the longest, get to top out". Complete BS</p><p></p><p>The reason was to throw a bone to those in the top half of progression to placate them when Express was concerned that they'd agitate for unionization. If they were REALLY concerned with accelerating progression for this group of employees, they would've received another pay raise this past March. Didn't happen did it....</p><p></p><p>It was a bone thrown out to serve a specific purpose and FedEx got its money's worth.</p><p></p><p></p><p></p><p>My station was what I'd call a 'suburban' station. It was outside the main metro area served by the ramp, yet close enough not to be a 'feeder' station.</p><p></p><p>The demographic of the Couriers was split into three basic groups:</p><p></p><p>1) Topped out career Couriers.</p><p></p><p>2) Mid ranged Couriers who thought they had a career, but who started to realize they were getting left behind.</p><p></p><p>3) Part-time Couriers with less than 7 years who had no intention of making Express a career. </p><p></p><p>The first group in my station was adamantly against any attempts at organization. They were of the, "I've got mine, too damn bad you won't get yours", crowd. They saw potential unionization as only giving them a potential for a modest increase in compensation with a significant chance of a strike being needed or Express pulling off some reorganization to avoid dealing with a union. They wanted no part of signing cards. </p><p></p><p>The second group was waiting with baited breath for unionization to happen, but they tended to want assurances in exchange for just signing a damn representation card. Some even wanted a written assurance from some source that their employment would be protected should they sign a card and station management found out. </p><p></p><p>The last group saw their time with Express as temporary. If a union drive got off the ground, they'd sign, but they weren't about to stick their necks out to get something that would be of benefit to those who hired in AFTER they quit and moved on with their life. </p><p></p><p>Basically EVERYONE was waiting for someone ELSE to get all the hard work done, then after it appeared it was going to be a 'Done deal', they'd step up and sign cards and join the bandwagon. Between the RLA and the incessant fear that exists in Express stations, Fred won before a bandwagon even got out of the garage. </p><p></p><p>At this stage, those who are denying that radical change is afoot are either in complete denial or completely blind. I do know as part of the budget cuts, that stations are cutting back their customer service hours (lobby being open later in the AM and closing earlier in the PM), and CSAs are having their hours slashed and in some instances, even displaced. Express wants people to go to Office and utilize the lower paid counter help there to get their shipments off and to receive their 'hold' shipments. </p><p></p><p>Fred isn't 'contracting out' Express customer service in an absolute sense, but he is getting the next best thing by gradually forcing people to use Office which pays its employees what would amount to 'contracted out labor wages' if it were done in a strict sense in Express. </p><p></p><p><em>And I still just don't see why people don't wake up and see what is happening before their eyes. The only thing I can think of is the 'snail analogy', if one looks at a snail constantly, it doesn't appear to move, but if one looks then turns away and looks again 10 minutes later, it is easy to see how far the snail has actually moved. Express is using the same technique. They are moving at a snail's pace to get to their eventual goal, but get there eventually they will. </em> </p><p></p><p>I was told by one senior manager that the counter hours in Express stations will begin to resemble 'Bankers' hours' in a few years. The higher seniority CSAs are getting nervous, but they know that their hours will be preserved and the low seniority CSAs will get the majority of the hours reductions or even displaced. They are even looking at other positions (DG and SAAs), to try to eliminate or scale back houirs (turn full time SAA into a part-time position). Just as Couriers are being squeezed, those who work in the stations are getting their hours trimmed and are looking at ever more insane working conditions. </p><p></p><p>It was mentioned to me that one of the 'problems' they are running into (attempting to close early), is that all the door tags that the station uses (with preprinted hours) are preventing them from closing even earlier. So if your counter hours are being adjusted in your station, look for a complete new batch of door tags to be printed up and station management giving instructions to find any 'old' door tags to be turned in to be destroyed (they don't want customers getting pissed off coming in to get a package that has one set of counter hours listed, only to find the lobby closed when they get there). In many cases, they want to trim a full hour off BOTH the open time and close time (net reduction of 2 hours of counter service). This is all in line to push the delivery option to 'Hold at Office' to get packages out of Express stations and into Office locations to deal with. </p><p></p><p>The 'new' Express is being slowly rolled out - hope you like it or have plans to get out ASAP.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 1163813, member: 22880"] Divide and conquer was used in one of the last pay actions. Those in top half of range got one percentage raise, those in the bottom half of range got a lower percentage raise. The 'official' reason given was, 'To help those who have been with the company the longest, get to top out". Complete BS The reason was to throw a bone to those in the top half of progression to placate them when Express was concerned that they'd agitate for unionization. If they were REALLY concerned with accelerating progression for this group of employees, they would've received another pay raise this past March. Didn't happen did it.... It was a bone thrown out to serve a specific purpose and FedEx got its money's worth. My station was what I'd call a 'suburban' station. It was outside the main metro area served by the ramp, yet close enough not to be a 'feeder' station. The demographic of the Couriers was split into three basic groups: 1) Topped out career Couriers. 2) Mid ranged Couriers who thought they had a career, but who started to realize they were getting left behind. 3) Part-time Couriers with less than 7 years who had no intention of making Express a career. The first group in my station was adamantly against any attempts at organization. They were of the, "I've got mine, too damn bad you won't get yours", crowd. They saw potential unionization as only giving them a potential for a modest increase in compensation with a significant chance of a strike being needed or Express pulling off some reorganization to avoid dealing with a union. They wanted no part of signing cards. The second group was waiting with baited breath for unionization to happen, but they tended to want assurances in exchange for just signing a damn representation card. Some even wanted a written assurance from some source that their employment would be protected should they sign a card and station management found out. The last group saw their time with Express as temporary. If a union drive got off the ground, they'd sign, but they weren't about to stick their necks out to get something that would be of benefit to those who hired in AFTER they quit and moved on with their life. Basically EVERYONE was waiting for someone ELSE to get all the hard work done, then after it appeared it was going to be a 'Done deal', they'd step up and sign cards and join the bandwagon. Between the RLA and the incessant fear that exists in Express stations, Fred won before a bandwagon even got out of the garage. At this stage, those who are denying that radical change is afoot are either in complete denial or completely blind. I do know as part of the budget cuts, that stations are cutting back their customer service hours (lobby being open later in the AM and closing earlier in the PM), and CSAs are having their hours slashed and in some instances, even displaced. Express wants people to go to Office and utilize the lower paid counter help there to get their shipments off and to receive their 'hold' shipments. Fred isn't 'contracting out' Express customer service in an absolute sense, but he is getting the next best thing by gradually forcing people to use Office which pays its employees what would amount to 'contracted out labor wages' if it were done in a strict sense in Express. [I]And I still just don't see why people don't wake up and see what is happening before their eyes. The only thing I can think of is the 'snail analogy', if one looks at a snail constantly, it doesn't appear to move, but if one looks then turns away and looks again 10 minutes later, it is easy to see how far the snail has actually moved. Express is using the same technique. They are moving at a snail's pace to get to their eventual goal, but get there eventually they will. [/I] I was told by one senior manager that the counter hours in Express stations will begin to resemble 'Bankers' hours' in a few years. The higher seniority CSAs are getting nervous, but they know that their hours will be preserved and the low seniority CSAs will get the majority of the hours reductions or even displaced. They are even looking at other positions (DG and SAAs), to try to eliminate or scale back houirs (turn full time SAA into a part-time position). Just as Couriers are being squeezed, those who work in the stations are getting their hours trimmed and are looking at ever more insane working conditions. It was mentioned to me that one of the 'problems' they are running into (attempting to close early), is that all the door tags that the station uses (with preprinted hours) are preventing them from closing even earlier. So if your counter hours are being adjusted in your station, look for a complete new batch of door tags to be printed up and station management giving instructions to find any 'old' door tags to be turned in to be destroyed (they don't want customers getting pissed off coming in to get a package that has one set of counter hours listed, only to find the lobby closed when they get there). In many cases, they want to trim a full hour off BOTH the open time and close time (net reduction of 2 hours of counter service). This is all in line to push the delivery option to 'Hold at Office' to get packages out of Express stations and into Office locations to deal with. The 'new' Express is being slowly rolled out - hope you like it or have plans to get out ASAP. [/QUOTE]
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