Why The UPS Store Is the Best Business-Services Franchise You Can Buy

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Why The UPS Store Is the Best Business-Services Franchise You Can Buy - MYSA

The UPS Store was deemed an essential business in 2020, and the business-services franchise is still as important as ever, coming in at #2 on our Franchise 500 ranking.

In early 2020, the UPS Store needed all hands on deck. Its stores were deemed essential businesses, which meant franchisees were stepping up to help local business owners print free signs and menus in addition to managing their own staff.

Now, nearly two years later and out of crisis mode, its client base has changed. Customers have relocated, businesses have hybridized, and e-commerce is surging. But the UPS Store has only become more central as the world settles into its new patterns, which has helped it secure its highest spot on the Franchise 500 since 2001.

“We’re at an inflection point of e-commerce and digital transformation,” said Sarah Casalan Bittle, president of The UPS Store. The swell in online purchasing habits has coincided with an increase in returns, which has been demanding for both the franchises and the small businesses who depend on them to move products.
 
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