Yeah, it seems like other companies are doing something about helping employees find a good balance between work and family...you hear about all the innovative work schedules and whatnot...but not at UPS.
What do you all think about the UPS culture? Do you think there need to be changes made? This company is a throwback to the old way of doing business. Does it still work?
'If you squeeze the orange too hard, zest will cause bitterness to the juice.'
I agree, well said.I remember when UPS employees had a better sense of pride. When many more within believed we were a step above the competition. When a driver went the xtra step in delivering or picking up a parcel as a norm because they valued the people on 'their' route and the people they served in turn recognized that.
While management has always been consumed with numbers, today they're driven with a misconception that incorporating new technology to analysis these numbers, more precise results will be obtained to streamline, increase efficiency, and guide UPS into the future. Ignoring all along the input data often leaves much to be desired.
There has always been a segment of discontent within delivery centers, that's to be expected to some degree. In the past most would have blamed in on malcontents and old timers beyond retirement. Some today might suggest it's due in part to the tireless PCMs on Safety and Service and the contradictory undertones management places upon employees to meet their expectations. Whether true or not, there appears to be a sense that Center Management has lost the power to make sensible change for the better in the daily routines of their hourly employees when needed. Based on the above, some might argue that modern change has been occuring all along.
'If you squeeze the orange too hard, zest will cause bitterness to the juice.'
Drivers that have been on for 15+ years have seen the change, they
are mostly hanging on to retire. The Job when they started has changed so
much.
If you allow other people to direct your attitude, then you are not being true to yourself.The old-timers are the cause of your bad attitude?
Oh hell yeah!
There has'nt been a day in our center that a veteran driver is'nt bad mouthing management or another driver. I dunno, you old timers seem awfully paranoid.
I just hate it when the target is another driver that I think is a good person and that the topic is about their work habits or worse yet their personal life.
Crazy part is that most times they are right, because they somehow have info about something before most of us do.
Maybe your orange is being squeezed but you just don't realize how hard.
"It seems to me the "young-uns" don't really give a S#$% about good service."
I agree! But they get that attitude from the management team.
Think about it. Some young kid just starting, doesn't know how it used to be. All he sees is the management team running around with their noses buried in daily reports. It would seem that service means nothing. It's all about the numbers....
Some of you will say we've always had reports. Well, we've always had the daily OR. Now there is an amazing number of daily reports. Can we name them all?
1. The OR.
2. Late air.
3. SSI accounts not delivered on time.
4. P/Us not made in window.
There's more. But there's no report for "good service". No one cares anymore.
And, most of those reports should be used exactly as you described.Those 4 you just mentioned are the smallest tip on the largest iceberg that you can comprehend. They have so many reports now, that the paper they waste could be used to wipe the butt's on everyone in China for 100,000 years!
804, I am sorry to hear that you think UPS discriminates against minorities & females. In my little center of 70 some employees there are 12 females & 3 of them are in management. Ten percent of the full time drivers are male minorities & 20% are female. As far as minorty management in your area maybe they are smart enough not to sell their soul to Big Brown!AMEN!!!!
I also think UPS must stop the discrimination against women and minorities. There are way too few of both in any full time position or supervisor position for that matter. UPS is an EOE, I think its time to show it.
AMEN!!!!
I also think UPS must stop the discrimination against women and minorities. There are way too few of both in any full time position or supervisor position for that matter. UPS is an EOE, I think its time to show it.