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100 years of culture
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<blockquote data-quote="Dutch Dawg" data-source="post: 178060" data-attributes="member: 4843"><p>I remember when UPS employees had a better sense of pride. When many more within believed we were a step above the competition. When a driver went the xtra step in delivering or picking up a parcel as a norm because they valued the people on 'their' route and the people they served in turn recognized that. </p><p> </p><p>While management has always been consumed with numbers, today they're driven with a misconception that incorporating new technology to analysis these numbers, more precise results will be obtained to streamline, increase efficiency, and guide UPS into the future. Ignoring all along the input data often leaves much to be desired.</p><p> </p><p>There has always been a segment of discontent within delivery centers, that's to be expected to some degree. In the past most would have blamed in on malcontents and old timers beyond retirement. Some today might suggest it's due in part to the tireless PCMs on Safety and Service and the contradictory undertones management places upon employees to meet their expectations. Whether true or not, there appears to be a sense that Center Management has lost the power to make sensible change for the better in the daily routines of their hourly employees when needed. Based on the above, some might argue that modern change has been occuring all along.</p><p> </p><p>'If you squeeze the orange too hard, zest will cause bitterness to the juice.'</p></blockquote><p></p>
[QUOTE="Dutch Dawg, post: 178060, member: 4843"] I remember when UPS employees had a better sense of pride. When many more within believed we were a step above the competition. When a driver went the xtra step in delivering or picking up a parcel as a norm because they valued the people on 'their' route and the people they served in turn recognized that. While management has always been consumed with numbers, today they're driven with a misconception that incorporating new technology to analysis these numbers, more precise results will be obtained to streamline, increase efficiency, and guide UPS into the future. Ignoring all along the input data often leaves much to be desired. There has always been a segment of discontent within delivery centers, that's to be expected to some degree. In the past most would have blamed in on malcontents and old timers beyond retirement. Some today might suggest it's due in part to the tireless PCMs on Safety and Service and the contradictory undertones management places upon employees to meet their expectations. Whether true or not, there appears to be a sense that Center Management has lost the power to make sensible change for the better in the daily routines of their hourly employees when needed. Based on the above, some might argue that modern change has been occuring all along. 'If you squeeze the orange too hard, zest will cause bitterness to the juice.' [/QUOTE]
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