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2nd Day Air Taking 3 Days
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<blockquote data-quote="UPS Lifer" data-source="post: 644664" data-attributes="member: 9789"><p>If you get it your package on the 2nd, the package is right on time. If it was sent Monday, Wednesday is the delivery date. Here is where customers really get confused.... Your package is shipped on Friday and you expect it on Monday. Saturday and Sunday don't count for time in transit. A Two Day Air package should be delivered on Tuesday if it were picked up on Friday. </p><p></p><p>I was in charge of one of the largest air operations on the West Coast. 1-2-3 Day are your premium services. UPS decides the way the package travels through our system. </p><p>UPS has transit corridors that use air and ground delivery systems to make the "time in transit" deadlines. </p><p></p><p>For example, a 3 Day package may fly on an overnight plane (if there is room) and sit for two days at the destination. Or it may fly with 2 Day air and sit one day waiting for delivery. A lot of 3 Day air is trucked non-stop across the country to make it to the destination on time especially if UPS can use the weekend. So a 2 Day package may leave Denver on Thursday by truck with two drivers who alternate driving. They are called a "sleeper team". They would get to Ontario California on Sunday for delivery on Monday to Southern & Central California - Alaska & Hawaii as well as parts of Arizona and Las Vegas Nevada. How does a package get to Hawaii on time if it is in California on Sunday? We send the Hawaii packages on a "hot" flight that leaves California at 6 PM Sunday. We pick up two or three hours depending on daylight savings or standard time to be able to make the feeds to the outer islands from Honolulu for a Monday delivery.</p><p></p><p>Why do we do this? To give you the best service at the lowest cost. This is one of the reasons why UPS can compete with non-union companies and still make money. UPS has the best delivery network system BAR NONE in the entire country. </p><p></p><p>It is very complex but UPS has a team of people who determine the best transit scenario for our premium services on a daily basis. Sometimes adjustments are made for weather as well. This time of year volume also plays a critical part in utilization of our aircraft and feeder transit system. </p><p></p><p>Hope I didn't completely confuse you!</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 644664, member: 9789"] If you get it your package on the 2nd, the package is right on time. If it was sent Monday, Wednesday is the delivery date. Here is where customers really get confused.... Your package is shipped on Friday and you expect it on Monday. Saturday and Sunday don't count for time in transit. A Two Day Air package should be delivered on Tuesday if it were picked up on Friday. I was in charge of one of the largest air operations on the West Coast. 1-2-3 Day are your premium services. UPS decides the way the package travels through our system. UPS has transit corridors that use air and ground delivery systems to make the "time in transit" deadlines. For example, a 3 Day package may fly on an overnight plane (if there is room) and sit for two days at the destination. Or it may fly with 2 Day air and sit one day waiting for delivery. A lot of 3 Day air is trucked non-stop across the country to make it to the destination on time especially if UPS can use the weekend. So a 2 Day package may leave Denver on Thursday by truck with two drivers who alternate driving. They are called a "sleeper team". They would get to Ontario California on Sunday for delivery on Monday to Southern & Central California - Alaska & Hawaii as well as parts of Arizona and Las Vegas Nevada. How does a package get to Hawaii on time if it is in California on Sunday? We send the Hawaii packages on a "hot" flight that leaves California at 6 PM Sunday. We pick up two or three hours depending on daylight savings or standard time to be able to make the feeds to the outer islands from Honolulu for a Monday delivery. Why do we do this? To give you the best service at the lowest cost. This is one of the reasons why UPS can compete with non-union companies and still make money. UPS has the best delivery network system BAR NONE in the entire country. It is very complex but UPS has a team of people who determine the best transit scenario for our premium services on a daily basis. Sometimes adjustments are made for weather as well. This time of year volume also plays a critical part in utilization of our aircraft and feeder transit system. Hope I didn't completely confuse you! [/QUOTE]
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