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A way for UPS, to generate additional revenue.
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<blockquote data-quote="brownIEman" data-source="post: 586511" data-attributes="member: 14596"><p>Just because you do not see any fireworks or huge obvious reaction to concerns like this does not necessarily mean you are being ignored. In most facilities we have revenue auditors who audit packages for under weight and non-demensional weighted packages. Many hubs also have an automated system that electronically measures the size of a package and compares it to the information turned in to see if it is an under charged demensional package. In either case, the normal result is that the shipper's account is charged the difference automatically. </p><p> </p><p>The one thing you may notice missing in this process is any procedure to give feedback to employees bringing up the concern in the first place.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 586511, member: 14596"] Just because you do not see any fireworks or huge obvious reaction to concerns like this does not necessarily mean you are being ignored. In most facilities we have revenue auditors who audit packages for under weight and non-demensional weighted packages. Many hubs also have an automated system that electronically measures the size of a package and compares it to the information turned in to see if it is an under charged demensional package. In either case, the normal result is that the shipper's account is charged the difference automatically. The one thing you may notice missing in this process is any procedure to give feedback to employees bringing up the concern in the first place. [/QUOTE]
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A way for UPS, to generate additional revenue.
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