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UPS Discussions
A way for UPS, to generate additional revenue.
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<blockquote data-quote="packshipandmore" data-source="post: 595907" data-attributes="member: 24346"><p>Yes, UPS should watch for this and bill back the difference in weight. We see it everyday, ebayers being prime offenders, with some big companies sending out RS labels showing 1 lb when it is really substantially more.</p><p> </p><p>The dim weight adjustments are done by laser and are subject to machine/operator error, The machines do not measure as the service guides instruct and sometimes seem to measure too packages together as one, the differences can be that extreme. Other times it seems the package comes down the belt at an angle and the laser is going point to point and actually measuring a diagonal distance. A box that measure 12 1/4" on the sides may bulge slightly in the middle getting picked up as 12 1/2" rounded to 13" and resulting in huge differences in dim wt.</p><p> </p><p>Prime example - ground package 24" x 18" x 12" (a very common box size)</p><p>the cube comes to 5,184 cubic inches which is at, not over 3 cubic feet.</p><p>Sometimes these boxes contain light weight items and may weigh as little as 5 pounds. The laser rounds it up to 24 x 18 x 13 which dims out at 29 pounds, suddenly the cost to ship triples.</p><p> </p><p>Many UPS Stores get around this by automatically adding one inch to each dimensionto protect themselves, we feel this is as dishonest as a thumb on the scale.</p><p> </p><p>I have had many instances of this problem, UPS adjusts upwards, but in ten years has never adjusted one of my packages downwards. It would seem if we were not weighing and measuring accurately, it would occasionally go the other way.</p></blockquote><p></p>
[QUOTE="packshipandmore, post: 595907, member: 24346"] Yes, UPS should watch for this and bill back the difference in weight. We see it everyday, ebayers being prime offenders, with some big companies sending out RS labels showing 1 lb when it is really substantially more. The dim weight adjustments are done by laser and are subject to machine/operator error, The machines do not measure as the service guides instruct and sometimes seem to measure too packages together as one, the differences can be that extreme. Other times it seems the package comes down the belt at an angle and the laser is going point to point and actually measuring a diagonal distance. A box that measure 12 1/4" on the sides may bulge slightly in the middle getting picked up as 12 1/2" rounded to 13" and resulting in huge differences in dim wt. Prime example - ground package 24" x 18" x 12" (a very common box size) the cube comes to 5,184 cubic inches which is at, not over 3 cubic feet. Sometimes these boxes contain light weight items and may weigh as little as 5 pounds. The laser rounds it up to 24 x 18 x 13 which dims out at 29 pounds, suddenly the cost to ship triples. Many UPS Stores get around this by automatically adding one inch to each dimensionto protect themselves, we feel this is as dishonest as a thumb on the scale. I have had many instances of this problem, UPS adjusts upwards, but in ten years has never adjusted one of my packages downwards. It would seem if we were not weighing and measuring accurately, it would occasionally go the other way. [/QUOTE]
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